Advanced Customer Care Platforms: Revision history

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13 April 2025

  • curprev 06:1006:10, 13 April 2025NaomiMoreland talk contribs 3,413 bytes +3,413 Created page with "Customer support landscape is rapidly changing due to technological advancements and shifting shifting needs. With the rise of digital channels, customers can now interact with businesses across social media, messaging apps, and email. As a result, next-generation customer support platforms are emerging to meet these evolving demands.<br><br>One of the key characteristics of next-generation customer service is its omnichannel and self-service capabilities. This enables c..."